Ancillary Front Office Representative

Southeast Orthopedic Specialists
Any Location, FL
Category Healthcare
Job Description
Join the #1 Orthopedic Team in Northeast Florida! As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. As a Front Office Representative, you'll maintain a professional, efficient, and welcoming environment while managing reception, scheduling, insurance, and payments.

Requirements

  • High school diploma/GED required, advanced education a plus
  • Minimum 1 year of patient registration or medical office experience
  • Knowledge of insurance rules/regulations, medical terminology, and HIPAA guidelines
  • Strong customer service skills with the ability to de-escalate frustrated patients
  • Effective communicator with physicians, staff, patients, and families
  • Proficient with Windows-based computer systems and scheduling software
  • Bilingual (English/Spanish) preferred; prior cash-handling experience strongly desired

Benefits

  • Competitive health & welfare benefits, HSA
  • Monthly stipend for extra coverage
  • 401(k) with company match
  • 24/7 Employee Assistance Program
  • PTO, paid holidays, AND appreciation events and more!
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