Role OverviewJoin Answering Service Care, a 50-year-old company, as an Answering Service Operator. You will answer inbound calls, make outbound calls, and provide customer service. The role requires strong verbal and written communication skills, ability to multi-task, and excellent listening skills. You will work in a fast-paced environment and provide outstanding customer service.
What You Will Do
Answer inbound calls, make outbound calls, follow call scripts, and navigate multiple systems. You will also perform lead intakes, gather information, and document details with precision. Additionally, you will schedule appointments, transfer calls, and dispatch messages accurately and efficiently.
Why It Might Be a Fit
We are looking for individuals who are driven by a passion for customer service, have strong verbal and written communication skills, and can multi-task in a fast-paced environment. You will have opportunities for growth and development within a supportive team environment.
Requirements
- Strong verbal and written communication skills
- Ability to multi-task and remain focused in a fast-paced environment
- Excellent listening skills and a keen attention to detail
- Empathetic and compassionate approach to customer interactions
- Intermediate to advanced computer skills
Benefits
- Health/Dental/Vision Coverage (FT)
- PTO (Start earning on day one)
- Employee Assistance Program (Free Training & Development Courses)
- Childcare Reimbursement
- Gym Membership Reimbursement
- Weekly pay
- Growth opportunities within a supportive team environment
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