Role OverviewApple Technicians help create energy and excitement around Apple products, provide technology solutions, and get products into customers' hands. They introduce people to the exciting world of Apple, turn curiosity into intense interest, and provide exceptional customer service.
What You Will Do
Drive sales, provide product support, troubleshoot and repair Apple products, and work with vendors to resolve complex problems.
Why It Might Be a Fit
The ideal candidate is self-motivated, able to multi-task, and has strong communication and problem-solving skills. Previous experience in a warehouse, retail, or shipping/receiving environment is preferred.
Requirements
- 3-5 years of relevant experience
- Bachelor's degree or equivalent
- Previous computer software or product knowledge
- Customer service, sales support, and ability to diagnose, repair and problem solve
- Advance computer skills
- Apple certifications
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