Role OverviewThe Application Support Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with ongoing hospital operations. The primary goals of the application support analyst are ensuring excellent functionality, performance, reliability, security, fault-tolerance, and operational continuity of the hospital’s applications, and all of the IT-dependent business functions for which they exist.
What You Will Do
Install, configure, support, and maintain software applications as assigned. Develop and maintain documentation of all application, database, interface, and associated services to facilitate the management, optimization, expansion, and troubleshooting of the hospital’s business applications.
Why It Might Be a Fit
The successful candidate will have a Bachelor’s degree in a relevant field, or equivalent experience, and 4-10 years of experience as an application support analyst. Industry-specific training and certification are also required.
Requirements
- Bachelor’s degree in a relevant field, or equivalent experience
- 4-10 years of experience as an application support analyst
- Industry-specific training required
- Industry-specific associate-level or professional-level certification required
- Demonstrated skillset in multiple relevant technologies/applications
- Demonstrated customer-service and communication skills
- Demonstrated capability of delivering successful projects of a significant scale
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