Application Packaging Engineer

The Application Packaging Engineer will collaborate with stakeholders to understand business and technical requirements, develop reliable packaging solutions, and ensure seamless integration within the VA's enterprise IT environment.

What You Will Do

Build silent installation packages, engage with internal customers, perform end-to-end packaging activities, troubleshoot issues, and participate in peer review of packages.

Why It Might Be a Fit

The ideal candidate will have experience building silent installation packages, strong analytical and troubleshooting skills, and excellent collaboration and communication skills.

Requirements

• Experience building silent installation packages in MSI/MST/MSIX format and perform installation testing on Windows 11
• U.S. Citizen and the ability to achieve Public Trust Clearance at the Department of Veterans Affairs
• Excellent written and oral communication skills, including strong technical documentation skills
• Knowledge of PowerShell and/or CMD scripting
• Experience with PSADT (PowerShell App Deployment Toolkit)
• Experience supporting the Department of Veterans Affairs or another federal organization
• Experience with InstallShield, or other editing tool to create Transforms (.mst)
• Experience with Flexera AdminStudio
• Knowledge of ProcMon, MSI logging, and Windows event logs
• Understanding of Windows Installer technology (custom actions, transforms, ICE validation, component rules, repair behavior, reboot handling, and logging)
• 3-5 years of IT system administration experience
• Experience supporting Department of Veterans Affairs or other federal organizations
• Experience testing, validating, and certifying Windows platform and application compatibility, including interoperability with technologies such as Citrix
• Experience performing application performance analysis and troubleshooting using Microsoft and commercial toolsets to evaluate CPU, memory, disk I/O, network latency, and bandwidth utilization
• Strong analytical, troubleshooting, and problem-solving skills with the ability to develop effective technical solutions
• Excellent collaboration skills, with the ability to work effectively with customers, stakeholders, and cross-functional teams in both independent and team-based environments
• Attention to detail - packaging work is unforgiving of shortcuts; small misses in component rules, dependencies, or validation can cause failures at scale across thousands of endpoints
• Strong written and verbal communication - you'll be gathering requirements directly from internal customers and need to translate technical constraints into clear, actionable guidance
• Solid documentation skills - every package and solution needs technical documentation that another engineer (or your future self) can follow without guesswork