Role OverviewThe Credit Trading Application Support team provides production and application support for critical Credit Trading, Pricing, STP, and Risk platforms across both in-house and vendor applications.
What You Will Do
Provide L1/L2 production support for Fixed Income trading applications, monitor applications, perform troubleshooting, log analysis, and log scraping to identify and resolve production incidents.
Why It Might Be a Fit
The ideal candidate will have 5+ years of Application/Production Support experience within investment banking or capital markets, strong knowledge of Fixed Income products, pricing, risk concepts, and the RFQ lifecycle.
Requirements
- 5+ years of Application/Production Support experience within investment banking or capital markets
- Strong knowledge of Fixed Income products, pricing, risk concepts, and the RFQ lifecycle
- Experience supporting trading and risk applications
- Exposure to ION MarketView, Bloomberg, and MarketAxess is highly preferred
- Strong troubleshooting skills with hands-on experience in production support, log analysis, and incident management
- Knowledge of FIX Protocol, Linux/Windows environments, and monitoring tools such as Splunk, Dynatrace, and Geneos
- Familiarity with SQL, Python, ServiceNow, and JIRA, combined with excellent communication and stakeholder management skills
Benefits
- Competitive salary between USD $105,000 - US$135,000
- 401(k) retirement plan with company matching
- 15 days of paid vacation per year at hire and up to 27 according to seniority
- 8 paid holidays + 5 sick days + 2 personal days per year
- Company health, dental, and vision insurance plans + FSA
- Voluntary STD and LTD
- Commuter/transit benefits
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