Role OverviewThe Application Supervisor is responsible for quality assurance and resolving issues within their Application's Unit. They monitor the work of subordinates, coach them to correct errors, prioritize cases, and identify special concerns. The Application Supervisor ensures that pending case assignment rates are appropriately equalized among the zone and Borough or Program child protective units.
What You Will Do
The Application Supervisor will review work submitted by subordinates, submit cases expeditiously, conduct individual and unit weekly conferences, review new intake and assign pending cases, maintain adequate coverage, schedule training, and address staff issues.
Why It Might Be a Fit
The preferred candidate should possess excellent communications skills, ability to deal tactfully with diverse constituencies, familiarity working with NYC's diverse communities, and knowledge of the NY State Connections comprehensive case management system.
Requirements
- Baccalaureate degree from an accredited college
- 30 semester credits toward a Master of Social Work or a graduate degree in a related field
- At least eighteen months of child welfare casework experience
Benefits
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