Application Support Analyst II

Jackhenry
Springfield, TX
Category Customer Service
Job Description
At Jack Henry, we're redefining how community banks and credit unions connect with the people they serve. We're seeking a customer-focused, solution-driven analyst to join our team of Application Support Analysts, providing white-glove service to our Symitar Credit Union Solutions clients.

Requirements

  • A minimum of two years of experience working in a financial institution (bank or credit union).
  • Experience in consumer lending, commercial lending, or real estate lending is highly desired.
  • Strong troubleshooting skills with the ability to deliver exceptional customer service in a fast-paced environment.
  • Ability to work holidays, weekends, and extended hours as business needs require.
  • Willingness to participate in an on-call rotation.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Generous Parental Leave
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