Application Support Call Center Representative

Quadax
Any Location, OH
Job Description
We look for innovative, adaptive, responsive, flexible, reliable, compatible people who are nice to work with to provide Help Desk and phone support for EDI revenue cycle management applications.

Requirements

  • Provide Help Desk and phone support for EDI revenue cycle management applications
  • Use proprietary ticketing application to log, track, and escalate client's EDI issues
  • Translate, troubleshoot, and triage EDI client issues
  • Research, document, and outline technical concerns, edit changes and other conflicts as they arise
  • Other tasks as assigned

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Matching
  • Paid Time Off
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