Application & Technical Support Specialist III

Calderys
United States, US
Category Sales
Remote
Job Description
HWI is seeking an Application & Technical Support Specialist III to promote their refractory products and support customer relationships. This role involves providing expert technical advice, developing market strategies, and analyzing complex applications. The position requires fluency in HarbisonWalker International products and an understanding of installation methods, failure analysis, and product development.

Requirements

  • Experience in refractory technical marketing, research, quality assurance, or sales.
  • Bachelor's degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science, or related field.
  • Knowledge of refractory products, installation methods, construction skills, and customer applications.
  • Proficiency in Microsoft Office Suite and advanced Excel/PowerPoint.
  • Excellent written and verbal communication and presentation skills.
  • Ability to work effectively in a team environment.
  • Strong analytical, strategic thinking and business problem solving skills.
  • Strong project management skills.
  • Physical requirements meeting the specified limits.
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