Applications Analyst - Senior or Lead

SPP
Little Rock, AR
Job Description
Southwest Power Pool (SPP) is seeking a Senior or Lead Applications Analyst to join their IT Markets team. The successful candidate will provide enterprise-level expertise across assigned applications and technical areas, and participate in a 24/7 on-call rotation. The role involves troubleshooting, resolving system issues, and collaborating with experts across IT to ensure the safety and reliability of the grid.

Requirements

  • Provide enterprise-level expertise across assigned applications and technical areas.
  • Lead the installation, configuration, maintenance, and support of critical application systems.
  • Monitor, troubleshoot, and resolve system issues to ensure optimal performance.
  • Respond to customer-reported issues promptly and effectively.
  • Participate in a 24/7/365 on-call rotation.
  • Navigate complex, highly integrated systems with strong problem-solving skills.
  • Understand the business and technical requirements of your applications and how they interact with other systems.
  • Engage in all phases of SDLC and project lifecycles, including requirements gathering, design, testing, release deployment, and implementation coordination.
  • Create and maintain thorough technical documentation.

Benefits

  • Competitive pay with bonus opportunities
  • Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
  • Relocation assistance
  • Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.
  • Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP
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