Role OverviewThe Applications Analyst II provides hands-on operational support for the Arkansas Data Hub, focusing on customer onboarding, training, and day-to-day platform operations. This role helps departments adopt Data Hub services by guiding users through onboarding processes, assisting with data cataloging activities, and delivering training on Data Hub tools and workflows.
What You Will Do
Daily responsibilities include supporting data-sharing integrations, ETL/ELT workflows, event-streaming processes, data virtualization components, and business-continuity activities that keep Data Hub operations running smoothly.
Why It Might Be a Fit
This role regularly interacts with customers and must be able to communicate technical information clearly and effectively to users with varying levels of technical experience.
Requirements
- Experience with data-sharing or integration tools (APIs, ETL/ELT, event streaming, data virtualization, or cataloging)
- Experience with enterprise data platforms or data-fabric environments
- Experience with IBM CloudPak for Data or similar tools is a plus
- Ability to learn complex systems quickly and interpret technical documentation
- Experience supporting users through onboarding, training, or troubleshooting
- Ability to follow SOPs and structured operational processes
- Strong communication skills with the ability to explain technical concepts clearly
Benefits
- Salary Range: $80,414 – $131,201
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