Appointment Coordinator

Requirements

• Work with patients/physicians/callers to book appointments and enter demographic data into the NextGen and Athena system
• Reschedule patient appointments when necessary and relays messages to staff
• Follow up on patients who are missing necessary information
• Answer telephone, screens calls, takes messages, and provides information
• Maintain and update current information on physician’s schedules ensuring that patients are scheduled properly and appointments are confirmed
• Supplement office staff when requested and is receptive to additional assignments/projects as delegated by supervisor
• Maintain a positive demeanor with patients, peers, supervisors and physicians, especially when receiving feedback or direction
• Assist staff members when necessary in a positive and professional manner to ensure the patients receive the utmost in care
• Perform work with accuracy to minimize error correction by other staff members
• Double check data entry to ensure the correct information has been entered into the NextGen and Athena system
• Organize and prioritizes work to make sure projects are completed in a timely and efficient manner
• Stay abreast of and complies with all state and federal laws including HIPAA, ADA, OSHA, and FLSA
• Adapt to change in positive and professional manner

Benefits

• Quarterly Incentives
• Medical, Dental and Vision Insurance
• Paid Time Off and Paid Holidays
• Company-paid life and long-term disability insurance
• Voluntary life, AD&D, and short-term disability insurance
• Critical Illness and Accident Insurance
• 401(k) Savings Plan
• 401(k) Employer Contribution
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program (EAP)
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA)
• HSA Employer Contribution (when enrolled in a HDHP)
• Tuition Reimbursement