Appointments - Rental

Requirements

• Greets customers at the counter in a pleasant and professional manner.
• Verifies insurance coverage for all customers
• Addresses customer inquiries about the availability and cost of vehicles
• Makes reservations and explains the terms of the rental agreement
• Completes paperwork with the customer and collects payment
• Computes customer bills.
• Makes changes and issues receipts to customers.
• Reconciles cash drawer daily.
• Show customers their vehicle and point out any damages, scrapes, or special features
• Check mileage and inspect for damage when vehicles are returned
• Works with department managers to keep abreast of new products, their features, and any changes in price.
• Answers customer questions about vehicles, or refers them to someone who can.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Follows up with different Accounts Receivable items for payment
• Reconciles the fleet daily

Benefits

• Paid holidays & paid time off
• Weekly Pay
• Paid training
• Stock Awards
• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities