AR Collection Specialist

Crete United
Charlotte, NC
Category Customer Service
Job Description
The AR Collections Specialist will play a vital role in executing collections activities and related AR responsibilities, working closely with partner businesses and accounting team members across the US.

Requirements

  • Manage and maintain AR portfolios for partner companies
  • Handle telephone and electronic communication performing collections on past due accounts receivables
  • Implement and monitor payment plans
  • Responsible for call and correspondence activity and chargebacks
  • Responsible for quality assurance monitoring
  • Assist with special requests for both internal and external customers
  • Document activity and maintain follow up on all accounts
  • Respond to customer AR calls with regards to account inquiries
  • Provide documentation to customers requesting invoices, statements, etc.

Benefits

  • Medical, Dental, Vision, Life and Disability Insurance
  • 401k with 4% company match
  • Unlimited PTO and paid holidays
  • Hybrid remote work option
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