AR Collections Associate

Sevita
Any Location, MA
Category Accounting
Remote
Job Description
The AR Collections Associate is responsible for following up on claims that have been paid incorrectly or have not paid at all. They are also responsible for sending claims to the payer in a timely and accurate manner.

Requirements

  • Reviews and works denials in workflow system daily
  • Reviews and works denials in payer portal and/or clearinghouse portal daily
  • Reviews and works in DWF for tasks with follow-up dates that are set to expire on that day
  • Reviews and works in DWF for tasks without a payer response once past 30 days from billing
  • Follows-up with Field on updates to items assigned to them that are past follow-up date
  • Updates DWF with clear concise notes as claims are worked
  • Notifies Field of denials that require their attention
  • Notifies biller when claims can be electronically rebilled
  • Sends out paper or complete web portal billing once any necessary corrections have been made
  • Communicates with Field Finance and SSC Management on issues with collections
  • Reviews unapplied cash log for any items that can be applied and work with cash team to resolve
  • Works credit balances on the aging and overpayment account and follow the credit balance procedure for resolution
  • Completes necessary forms and provides appropriate support for: Refunds, Cash move, Sales adjustments, Transfer of Liability
  • Ensures internal control compliance with all assigned areas and other audit requirements
  • Assists in the onboarding of new hires by providing required training when necessary
  • Embraces concept mentoring by actively participating in team meetings and fostering an environment in which team members proactively collaborate with one another
  • Proactively supports management as well as the objectives and goals of the department
  • Supports special projects, mission critical initiatives and performs other duties as assigned by the Supervisor
  • Ensures Sarbanes Oxley compliance with all assigned areas and other audit requirements.
  • Responsible for the maintenance of an effective control environment under SOX 404 for the accounting operations he or she oversees. This includes both key and non-key controls and extends to the timely updating and modification of control design where necessary and the oversight of control remediation activities should exceptions be encountered in testing.
  • System testing
  • Performs other related duties and activities as required

Benefits

  • Health insurance
  • Retirement plan
  • Paid time off
  • Life insurance
  • Disability insurance
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