Role OverviewWe're looking for a problem-solver who enjoys working with both customers & financial information. The AR & Collections Specialist will spend a significant portion of their time working directly with customers to resolve billing questions, collect past-due balances, establish payment arrangements, and navigate more complex account situations.
What You Will Do
Key responsibilities include managing collection activity, serving as an escalation point for complex billing questions, helping manage delinquent accounts, supporting day-to-day accounts receivable activities, and identifying and implementing process and technology improvements.
Why It Might Be a Fit
To be considered, you'll need 2+ years of experience in collections, accounts receivable, accounting, billing, or a related role. You should be proficient with Microsoft Office and/or Google Workspace programs, have strong technical aptitude, and experience working directly with customers to resolve billing, payment, collections, or other account-related concerns.
Requirements
- 2+ years of experience in collections, accounts receivable, accounting, billing, or a related role
- Proficiency with Microsoft Office and/or Google Workspace programs
- Strong technical aptitude with the ability to quickly learn billing, accounting, and customer management systems
- Experience working directly with customers to resolve billing, payment, collections, or other account-related concerns
Benefits
- Competitive pay + bonus potential
- Medical, dental, vision, life, and 401(k) with match
- Free coaching/counseling for employees & families
- Free internet service (if available in your area) or internet reimbursement
- Tuition reimbursement for personal and professional growth
- Community engagement opportunities
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