Role OverviewCoverSafe is looking for a highly organized, proactive, and customer-focused Area Coordinator to help manage the day-to-day operations of one of our growing service areas. This role is at the center of the action, working closely with customers, technicians, pool builders, and internal teams to coordinate schedules, solve problems, and keep our operation moving.
What You Will Do
Deliver exceptional customer service while managing a high volume of calls, emails, and requests. Coordinate service and installation schedules while balancing customer needs, technician availability, geography, and changing priorities.
Why It Might Be a Fit
We're looking for someone who thrives in a fast-paced environment, communicates confidently, and doesn't wait to be told what needs to happen. You see it, own it, and follow it through.
Requirements
- Highly organized with the ability to manage multiple priorities
- Strong sense of urgency, ownership, and accountability
- Excellent communication and customer service skills
- Confident problem-solver who can make decisions and take initiative
- Detail-oriented, adaptable, and able to remain professional under pressure
- Comfortable learning new technology and systems
- Team-oriented with a willingness to jump in wherever needed
Benefits
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employer-sponsored life insurance
- Employee Assistance Program (EAP)
- Generous PTO package
- Paid holidays
- Company-paid shutdown during the holiday season
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