Role OverviewThe Area Director of Clinical Operations & Engagement oversees the clinical care and business operations for a localized population of patients and provides direct management of the clinical members of that care team.
What You Will Do
The Area Director will oversee the clinical performance and achievement of productivity expectations of Care Team members, manage adherence to established and documented Eventus clinical standards, and receive and analyze clinical quality data and provider productivity reports.
Why It Might Be a Fit
The ideal candidate will have previous or current long-term care experience, healthcare operations experience, and strong leadership skills to effectively coach, motivate, and develop others.
Requirements
- Clinical Masters or Doctoral Degree, or a Bachelor's or Master's degree in Business Administration, Healthcare Administration, or a related field combined with substantial healthcare operations experience
- National certification for area of specialty (required for clinically licensed candidates)
- Unrestricted license in area of specialty within the state of practice (required for clinically licensed candidates)
- Previous or current long-term care experience required
- Healthcare operations, practice management, or multi-site business operations experience strongly preferred
- Experience with budget management, productivity metrics, and payor or reimbursement dynamics a plus
- Experience leading integrated healthcare teams a plus
- Demonstrated experience with an Electronic Health Record (EMR) and/or practice management system
- Excellent PC skills required
- Strong leadership skills and the ability to effectively coach, motivate, and develop others.
- Excellent oral, written and interpersonal communications skills, with the ability to bring individuals together.
- Ability to work collaboratively and coordinate care with a multi-disciplinary team Ability to effectively handle multiple priorities
- Possess outstanding organization skills and an ability to multi-task while maintaining a customer focus
- Demonstrate creativity, problem-solving, adaptability, and flexibility
- Knowledge of HIPAA privacy laws
- Must possess an understanding and adherence of legal and regulatory agency rules and guidelines
- Drive to help patients and staff with tact and diplomacy
- Ability to communicate clearly and concisely in verbal and written form.
- Strong communication skills and a customer service attitude.
- Must be able to frequently communicate with facilities and patients and/or with others about patient or provider requirements, complaints, and common inquiries.
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Retirement plan
- Paid time off
- Flexible hours
- Opportunities for professional growth and development
- Collaborative and supportive work environment
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