Area Director

WhiteWater Express Car Wash
East Lansing, MI
Category Customer Service
Job Description
Role Overview

The Area Director is a strategic leadership role responsible for overseeing the operations of four to ten locations within a designated area. This position ensures the successful execution of business objectives across multiple sites, with a strong focus on operational excellence, team development, and financial performance.

What You Will Do

Provide day-to-day operational leadership and direction to assigned locations, monitor and drive performance across all operational aspects, and collaborate with General Managers and Multi Site Directors on store operations, equipment, damage claims, and employee development.

Why It Might Be a Fit

This role requires a proven track record in leadership, successful management, and staff development, with a passion for delivering outstanding customer service and driving revenue growth and profitability through strategic planning and operational efficiency.

Requirements

  • 5+ years of multi-unit leadership experience in managing multiple locations
  • Proven track record in leadership, successful management, and staff development
  • Passion for delivering outstanding customer service
  • Proven track record of driving revenue growth and profitability through strategic planning and operational efficiency
  • Experience in leading and developing store-level managers (GMs, Assistant Managers, etc.) with a focus on performance management and succession planning
  • Demonstrated ability to implement and maintain operational standards across a region or market
  • Strong knowledge of P&L management, budgeting, and financial reporting
  • Ability to thrive in an outdoor, all-weather, and fast-paced environment
  • Flexible scheduling, including evenings and weekends
  • Must successfully complete a pre-hire background check

Benefits

  • Competitive Compensation in Base and Bonus Potential
  • Comprehensive Health Benefits (Medical, Dental & Vision)
  • Pet Insurance is available
  • Paid Time Off in addition to Company Paid Holidays
  • 401(k) Retirement Plan with Company Match
  • Company-Paid Life Insurance
  • Free Weekly Car Washes
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