Role OverviewThe Area Manager partners directly with the Regional Director to support sales growth, customer experience, talent development, recruiting, operational excellence, piercing execution, and visual merchandising across an assigned district. As a People First leader, the Area Manager develops leadership capability within stores, drives execution of company initiatives, builds talent pipelines, and gains broad exposure to multi-unit leadership responsibilities.
What You Will Do
The Area Manager will analyze sales trends, customer feedback, staffing needs, piercing performance, and operational metrics to identify opportunities and create action plans that improve store performance. They will also conduct regular store visits to observe execution, coach leaders, remove barriers, and reinforce behaviors that support financial success.
Why It Might Be a Fit
The ideal candidate will have demonstrated success as a Store Manager, District Training Store Manager, Area Manager, or equivalent retail leadership role. They will have a proven track record of driving sales, customer experience, talent development, and operational execution, and will be able to travel extensively throughout an assigned district.
Requirements
- High school diploma or equivalent (G.E.D.)
- Bachelor's degree in Business, Retail Management, or a related field preferred
- Demonstrated success as a Store Manager, District Training Store Manager, Area Manager, or equivalent retail leadership role
- Proven track record of driving sales, customer experience, talent development, and operational execution
- Demonstrated leadership potential and readiness for multi-unit management responsibilities
- Experience recruiting, hiring, training, coaching, and developing retail talent
- Jewelry, specialty retail, and/or piercing experience preferred
- Minimum three (3) years of retail leadership experience
- Multi-unit leadership experience preferred
- Ability to travel extensively throughout an assigned district
- Ability to analyze sales, staffing, operational, and customer experience metrics
- Ability to coach, train, and develop leaders through observation and feedback
- Strong presentation, communication, and facilitation skills
- Ability to influence and lead through collaboration
- Ability to multitask, prioritize, and manage competing priorities
- Ability to use company technology systems and reporting tools
- Ability to perform ear piercings upon completion of required certification and training
- Ability to train, coach, and validate piercing execution in accordance with company policies and procedures
- Thorough understanding of piercing standards, safety requirements, customer consultation practices, and piercing aftercare expectations
- Valid driver's license and reliable transportation required
- Bilingual skills are a plus
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or other retirement plan
- Paid time off
- Holiday pay
- Life insurance
- Disability insurance
- Employee assistance program
- Wellness program
- Training and development opportunities
- Opportunities for advancement
- Competitive salary and bonus structure
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