Area Manager - Parking Operations

Propark Mobility
Lowell, MA
Category Operations
Job Description
Role Overview

As Area Manager, you will oversee multiple locations across your assigned portfolio, managing all aspects of the operation, including shuttle fleet management, self-parking, and valet services. You will lead your designated area's teams and provide support and guidance to supervisors and managers in handling customer service issues and day-to-day operational needs.

What You Will Do

Your day-to-day responsibilities will include reviewing management reports and client statements, analyzing trends, and working with senior managers and/or the corporate office to maximize performance. You will also develop and maintain lasting, mutually productive client relations and attend client meetings.

Why It Might Be a Fit

We are looking for a candidate with 3-5 years of proven leadership in the hospitality and/or parking industries, with outstanding operational and financial acumen. You will have the opportunity to work in a fun and progressive environment, with a company that values diversity, inclusion, and belonging.

Requirements

  • 3-5 years of proven leadership in the hospitality and/or parking industries
  • Bachelor's degree with a concentration in business (helpful but not required)
  • Progressive management experience with multi-teams front-line employee oversight
  • Established experience with scheduling and payroll (a plus)
  • Impeccable conversational and written communication skills
  • Ability to use computer and revenue control equipment, payroll systems, and Microsoft Office suite

Benefits

  • Competitive salary ($75,000 annually, commensurate with experience)
  • Up to 15% Incentive Bonus Potential
  • Phone & Gas Allowance
  • Free Parking
  • Fantastic opportunities for career growth
  • Time off allowances (holidays, vacation, wellness, and an extra day off for birthday)
  • Priority driven culture
  • Learning opportunities through internal training program (Propark Think)
  • Phenomenal Benefits Package (medical, dental, vision, and 8 supplemental insurances)
  • Free and confidential employee assistance program (EAP)
  • Paid holidays
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