Area Manager - ROC5-SC

Amazon
City of Rochester, NY
Category Customer Service
Job Description
Role Overview

As an Area Manager, you will lead a team of hourly workforce and be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

What You Will Do

Key responsibilities include supporting, mentoring, and motivating hourly workforce, managing safety, quality, productivity, and customer delivery promises, collaborating with support teams, and lifting up to 49 pounds.

Why It Might Be a Fit

This role offers opportunities for professional growth in a dynamic and customer-focused environment, with a base salary range of $70,000 - $90,900 annually, plus sign-on payments and restricted stock units (RSUs).

Requirements

  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Benefits

  • Comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Sign-on payments
  • Restricted stock units (RSUs)
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