Area Operations Manager

The Area Operations Manager oversees operations in an assigned geographic area, managing multiple Center locations and/or field program delivery sites. They are responsible for managing the delivery of programs and services, interfacing with external parties, and managing Area Operations Specialists and other staff and volunteers.

What You Will Do

The Area Operations Manager will manage operational procedures, ensure a cost-effective and safe environment, and oversee the implementation of suggested and/or required changes. They will also coordinate with Area and Center leadership to ensure adequate volunteers and supplies, develop fundraising and public awareness plans, and design and execute multi-channel promotions and campaigns.

Why It Might Be a Fit

The ideal candidate will be a strong advocate of the USO's mission, with 5+ years of work experience in programs, events, marketing, business operations, or a related role, including 1+ years in a supervisory capacity. They will have demonstrated ability to lead high-performing teams, exercise sound judgment, and handle confidential information with tact and poise.

Requirements

• Bachelor's Degree preferred
• 5+ years work experience in a programs, events, marketing, business operations or related role
• 1+ years in a supervisory capacity
• Relevant experience in a non-profit, military, multicultural and/or global organization preferred
• Demonstrated ability to lead high-performing teams
• Ability to achieve desired results while working collaboratively in a team environment
• Strong interpersonal and problem-solving skills
• Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects
• Ability to handle confidential information with tact and poise
• Working knowledge of basic business and accounting functions including project management and budgeting
• Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs
• Proficiency using computers and electronics equipment
• Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities
• Ability to obtain and maintain a valid United States passport and valid foreign driver's license (in applicable locations/regions)
• Must be a strong advocate of the USO's mission

Benefits

• Generous paid time off, including volunteer days and military leave
• 401k match
• Comprehensive benefits
• Opportunities for training and education reimbursement
• Paid holidays