Area Reservations Sales Supervisor (Hybrid)

Hyatt
Austin, TX
Category Hospitality
Job Description
Reservations Supervisor will serve as a day-to-day role model to new and existing reservations agents, demonstrating and executing departmental procedures, and ensuring the team meets and/or exceeds budgeted goals.

Requirements

  • Must create a positive, energetic working environment by maintaining high morale and productivity.
  • Implement and manage all processes related to the effective handling of inbound guest calls and outbound calls.
  • Assist in creating a high performance, revenue generating team through consistent development, training and coaching of Reservations Agents and Advisors.

Benefits

  • iAm Days to spend a paid 8 hours experiencing Miraval, twice per year
  • Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth
  • Discounted and Complimentary Hyatt Hotel nights
  • Medical, Prescription, Dental and Vision Insurance on 30th day of employment
  • 401K with company match
  • Generous Paid Time Off program
  • Paid Family Bonding Time and Adoption Assistance
  • Complimentary daily colleague meals
  • Employee Stock Purchase Plan
  • Access to resort facilities including spa services, programs, hiking trails and fitness center
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