Asphalt Dispatcher

Requirements

• Monitor the GPS 'board' to track trucks during loading, transit, and return phases
• Adjust delivery rates and move trucks between plants as needed to ensure the highest cubic yards/tons per driver hour
• Proactively assist drivers with navigation to job sites and provide emergency support if mechanical issues or accidents occur
• Compute driver load schedules for the following day and manage business booking up to 90 days in advance
• Enter customer orders into the central dispatch system with 100% accuracy
• Type and verify delivery tickets to ensure correct mix designs, quantities, and delivery instructions are transmitted to the plant and driver
• Manage high volume phone calls daily, handling new orders, cancellations, and modifications with a professional and positive demeanor
• Answer customer inquiries regarding asphalt products, progress on current pours/paving jobs, and potential delays
• Act as a liaison between Customer Representatives and field crews to resolve disputes or address specific mix design needs
• Maintain constant contact with plant operators and maintenance crews to stay informed of plant outages or mechanical problems
• Monitor production levels and inform the shop or maintenance team of any equipment failures that could impact the delivery schedule
• Perform basic accounting tasks and generate daily productivity reports using Microsoft Office Suite

Benefits

• Medical, dental and vision coverage
• Prescription drug coverage
• Health savings accounts
• Flexible spending accounts
• Life, AD&D and disability insurance
• 401(k) with a company match
• Employer-funded defined benefit pension plan
• Paid time off
• Paid holidays
• Education/tuition assistance
• Employee discount program
• Adoption assistance
• Wellness programs