Asset Protection Agent - Day

Lowe's
Vancouver, WA
Job Description
Role Overview

The Asset Protection Agent - Day will coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs. They will partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.

What You Will Do

Deliver SMART customer service, maintain a safe and secure store environment, monitor activity through surveillance, and conduct external theft apprehensions and interviews.

Why It Might Be a Fit

The ideal candidate will have 1-2 years of relevant work experience, a high school diploma, and national certified training program or professional accreditation.

Requirements

  • High School Diploma and 1-2 Years relevant work experience
  • Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
  • Ability to stand, sit, and perform job duties for extended periods
  • Ability to lift at least 25 pounds without assistance; may lift more than 25 pounds with or without assistance
  • Generally scheduled for 40 hours per week; additional hours may be required based on business needs
  • Requires morning, afternoon, and evening availability on any day of the week
  • If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position
  • National certified training program (e.g., Wicklander-Zuwalski or Reed training)
  • Professional accreditation (e.g., APQ, APC) or equivalent experience

Benefits

  • Health, Vision and Dental insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Annual bonuses
  • Enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
  • Grant awards
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