Asset Protection Specialist | Garden State Plaza

Requirements

• Understand and communicate lululemon Asset Protection policies and applicable operating procedures at their respective location(s).
• Maintain a visible presence at the store entrance to ensure a welcoming, safe, and secure environment.
• Lead and support emergency and crisis incidents affecting the store.
• Address team well-being and safety concerns, reporting incidents promptly to store leadership and asset protection support teams.
• Partner with the Store Manager and Assistant Managers who are responsible for training the team to report theft or fraud incidents consistently, providing education to eliminate bias.
• Maintain strong relationships with law enforcement officials to facilitate effective communication and cooperation.
• Supports ongoing training on AP-related topics as needed, adding additional context and clarification when delivered in monthly staff meetings.
• Ensure 100% compliance with quarterly First Aid Training, conduct monthly safety walkthroughs, and administer physical and psychological First Aid as needed.
• Review inventory accuracy reports and create action plans to address compliance and operational gaps.
• Support the team in resolving AP-related guest feedback and addressing concerns or escalations.
• Move dynamically on the floor to address escalations, support the team, and meet the needs of the business.
• Interact with guests to ensure a great guest experience in a manner that values guests’ time
• Partner with floor leaders to assess and address Asset Protection risks, gathering intelligence from store leaders and field asset protection team.
• Foster a respectful and inclusive team environment, welcoming and celebrating differences.
• Establish supportive relationships with all team members.
• Educate and coach leadership on effective theft and safety reporting to ensure consistency when the AP Specialist is not present.
• Educate the store team on risk-related incidents affecting the community.
• Collaborate with AP Partner and ORC Investigators to enhance theft-related reporting and response quality.
• Build relationships with neighboring retailers, property security teams, and in-region lululemon stores to mitigate risk.
• Working directly with local law enforcement on case building, reporting, and legal proceedings.
• Report directly to the Asset Protection Manager and maintain a dotted line reporting relationship with the Store Manager.

Benefits

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series