Assistant Branch Manager (Creedmoor Branch)

Atlantic Union Bank
Raleigh, NC
Category Customer Service
Job Description
This position works closely with the Branch Manager to provide leadership and management for a branch team ensuring profitability, growth, and sound operations. The role is responsible for driving branch teammates to provide a best-in-class client experience and assist new and existing clients through needs-based conversations to generate loans, deposits, and other banking solutions.

Requirements

  • Grow the branch through new client acquisition and retention and expansion of existing client’s relationships
  • Provide excellent customer experience through needs-based conversations
  • Develop and implement business plan to meet branch sales goals in partnership with Branch Manager
  • Build partnerships with all line of business partners to meet bank-wide objectives
  • Identify and close sales opportunities to contribute to personal and branch goals
  • Identify customer lending needs and deliver appropriate consumer and business lending solutions
  • Coach, train, and develop branch team through formal observations and coaching sessions
  • Manage teammate performance development process
  • Manage complex operational functions including approving transactions, branch security, internal controls, and ensure operational integrity
  • Promote and represent the bank through community involvement during and after business hours
  • Analyze reports, identify risk, and respond and coach accordingly
  • Develop, maintain, and apply knowledge of bank products and services, including those provided by other lines of business
  • Maintain proficiency and educate teammates on products, services and digital capabilities
  • Promote the branch’s overall growth through the development and retention of customer relationships
  • Develop and implement business strategy to meet and exceed branch growth goals
  • Build collaborative relationships with all line of business partners to meet bank-wide objectives
  • Identify and close sales opportunities to contribute to personal, branch goals
  • Uncover and provide solutions to complex business and consumer lending needs
  • Manage branch cash expectations and operational soundness
  • Analyze reports and respond and coach accordingly
  • Adhere to all applicable laws and regulations governing bank operations

Benefits

  • Comprehensive benefits package
  • Incentive compensation plan
  • Discretionary profit sharing bonus program
]]>