Assistant Branch Manager

Connex Credit Union
Any Location, CT
Category Customer Service
Job Description
Role Overview

An Assistant Branch Manager provides outstanding service to all members and identifies and finds solutions for their financial needs to better their financial lives. The role is responsible for branch growth and profitability through the expansion and organic growth of retail and commercial members and member relationships, through business development within the branch community.

What You Will Do

The Assistant Branch Manager will coach sales and service skills to all branch team members, assist in the development of goal attainment strategy, and drive branch reporting. They will also work with the Branch Manager to meet/exceed individual and branch goals, and mentor New Account Representatives on the advocacy process.

Why It Might Be a Fit

This role requires a college degree or equivalent work experience, with a minimum of 1 year retail sales management or branch experience. The ideal candidate will have excellent interpersonal skills, ability to analyze member problems and find beneficial solutions, and knowledge of federal and state laws and regulations governing consumer banking.

Requirements

  • College Degree or equivalent work experience
  • Minimum 1 year retail sales management or branch experience
  • 1 year interviewing experience in consumer loans and related insurances
  • 2 years of direct supervisory experience
  • Knowledge of federal and state laws and regulations governing consumer banking
  • Ability to manage multiple tasks simultaneously
  • Excellent interpersonal skills
  • Ability to analyze member problems and find beneficial solutions in a timely manner

Benefits

  • Competitive compensation
  • Medical, Dental and Vision coverage
  • Paid time off
  • 401K contributory plan with company match
  • The opportunity to become involved in community outreach
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