Role OverviewEnsures the branch meets or exceeds operations standards at all times. Responsible for satisfactory audits. Develops and maintains strong, long-term relationships with consumers and businesses in local community and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
What You Will Do
Monitor sales and service goals and coach other team members to deepen customer relationships using Client and Business Financial Review. Acts as back up to personal banking team to open new accounts, receive loan requests and gather credit-related information. Manage, lead, train, and coach Tellers.
Why It Might Be a Fit
Requires 3 years of retail banking experience, 2 years of management or supervisory experience, and 2 years of consumer and small business lending origination experience. Demonstrated ability to grow sales by developing long-lasting, knowledge-based relationships with clients and offering customized solutions.
Requirements
- High School Diploma or GED
- Associate’s or Bachelor’s, Vocational, or Technical Degree in banking, business, or related field or equivalent work experience
- 3 years of retail banking experience
- 2 years of management or supervisory experience
- 2 years of consumer and small business lending origination experience
- Customer service background in retail or banking
- Demonstrated leadership skills
- Strong attention to detail and the ability to multi-task effectively
- Proficient use of spreadsheets and other banking computer systems and related software
Benefits
- Comprehensive healthcare coverage (medical, dental, and vision plans)
- 401(k)-retirement savings plan with employer match
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition assistance
- Mental health resources
- Identity theft protection
- Legal support
- Auto and home insurance
- Pet insurance
- Access to an online discount marketplace
- Paid vacation
- Sick days
- Volunteer days
- Holidays
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