Role OverviewThe Assistant Branch Manager provides quality service to current and potential Credit Union members by serving as a liaison, supervising branch staff, and ensuring effective operational practices. The role involves coaching, training, and assisting staff with complex transactions and inquiries. The Assistant Branch Manager fosters a collaborative work environment, drives branch sales goals, and promotes a member-centric culture within the branch.
What You Will Do
The main day-to-day responsibilities include mentoring and coaching branch staff, developing and implementing sales strategies, ensuring exceptional member service, and managing branch operations. The Assistant Branch Manager will also oversee cash handling, transaction processing, and other operational tasks, while ensuring branch security and adherence to safety protocols.
Why It Might Be a Fit
To be successful in this role, you will need to demonstrate strong leadership and coaching skills, as well as the ability to drive sales goals and promote a member-centric culture. You should also be able to work collaboratively with the Branch Manager and other team members to achieve branch objectives.
Requirements
- Education equivalent to a four-year high school education
- 2 – 4 years of teller, member service, loan or related experience
- Knowledge of general credit union operational procedures
Benefits
- We are proud to be an EEO/AA employer M/F/D/V
- We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing
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