Assistant Branch Manager

The Assistant Branch Manager is responsible for the day-to-day operations of a retail branch office and provides supervisory oversight to a team in the achievement of branch objectives. The ABM supervises activities and monitors workflows to ensure operational excellence and compliance with policies, procedures, and regulatory standards to mitigate risk to the Bank and its customers.

What You Will Do

Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice, activities, and/or solutions while maintaining compliance and regulatory guidelines. Manage the Branch and have the ability to run the teller side, platform, and customer escalations.

Why It Might Be a Fit

The ideal candidate will possess strong leadership skills to support a team environment by recognizing and rewarding collaboration, cooperation, and activities contributing to team success. Ability to (discuss, recommend, close) bank products and services based on customer needs, highly organized, ability to focus on details, and ability to accurately complete assignments with competing deadlines and manage branch workflow.

Requirements

• High School Diploma or GED
• 3 years related experience and/or training
• Strong leadership skills
• Basic proficiency with computers, Microsoft Office Suite, internal CRM
• Utilization and/or familiarity of digital technologies and applications
• Awareness of trends in the local marketplace
• Ability to (discuss, recommend, close) bank products and services based on customer needs
• Highly organized, ability to focus on details
• Ability to accurately complete assignments with competing deadlines and manage branch workflow
• Proven ability to meet sales targets and production goals and coach team members to the same
• Demonstrate flexibility, adaptability, and initiative
• Provides exceptional customer service experience to both external and internal customers
• Demonstrate excellent communication skills
• Sound risk management skills
• Language skills to mirror community needs within branch geography

Benefits

• Paid time-off (PTO)
• Holiday (PTO)
• Health and Wellness benefits including Medical, Dental, and Vision Plans
• Flexible and Health Savings Accounts
• 401(k) Retirement Plan
• Disability Insurance
• Employee Assistance Program
• Basic Life Insurance
• Company sponsored Tuition Disbursement and Loan Repayment programs
• Supplemental Life Insurance
• Accident
• Critical Illness
• Hospital Indemnity
• Legal plans