Role OverviewAs an Assistant Cafe Manager, you'll be the right hand to the Cafe Manager, helping lead daily operations while creating an environment where both guests and team members feel welcome. The Assistant Cafe Manager should enjoy working in a fast-paced environment and can collaborate with the Cafe Manager to help recruit, work with, train, and develop a team of baristas to provide the exceptional customer service and quality coffee experience that La Colombe has built its reputation on.
What You Will Do
Customer Service Champion, Lead from the Floor, Quality Control, Business Management. Assist in recruiting, training, and developing a high-performing team, provide ongoing coaching and feedback, foster a positive and collaborative environment, manage daily café operations, ensure high standards of food and beverage preparation, presentation, and service, and work collaboratively with the market trainers to ensure that all employees are bar trained up to La Colombe's beverage standards.
Why It Might Be a Fit
Previous Leadership or supervisory experience in hospitality, retail, or food & beverage, strong people skills and a natural ability to inspire a good team, knowledge of cafe operations, barista skills, or a passion for coffee culture, ability to multitask and stay calm under pressure in a fast-paced environment, basic understanding of business operations (scheduling, inventory, POS systems), flexibility to work early mornings, evenings, weekends, and holidays as needed, and ability to stand for long periods and lift up to 50 lbs.
Requirements
- Previous Leadership or supervisory experience in hospitality, retail, or food & beverage
- Strong people skills and a natural ability to inspire a good team
- Knowledge of cafe operations, barista skills, or a passion for coffee culture
- Ability to multitask and stay calm under pressure in a fast-paced environment
- Basic understanding of business operations (scheduling, inventory, POS systems)
- Flexibility to work early mornings, evenings, weekends, and holidays as needed
- Ability to stand for long periods and lift up to 50 lbs
Benefits
- Medical, dental, vision coverage
- Disability insurance
- Health savings account
- Flexible spending accounts
- Tuition reimbursement
- 100% 401k match on up to 5% of eligible pay
- Fertility and childcare assistance
- 12 weeks of parental leave at full pay after six months of continuous employment
- Wellness resources (employee assistance program, fitness discounts, wellness reimbursement, on-site gym access)
- Up to 60 hours accrued PTO (vacation and personal time off)
- Up to 60 hours accrued FTO (sick time)
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