Assistant Casino Regulatory Manager, MGM Springfield

Massachusetts
Springfield, MA
Category Operations
Job Description
The Massachusetts Gaming Commission seeks an Assistant Casino Regulatory Manager to oversee internal operations of the Gaming Agents Unit at MGM Springfield. The position involves day-to-day oversight, report review, and collaboration with other teams to ensure consistent and equitable operations across Massachusetts casinos.

Requirements

  • Meet with Supervising Gaming Agent to coordinate audits, reports, and operational reviews
  • Identify and recommend changes to internal controls, regulations, and rules
  • Oversee scheduling of Gaming Agents, including time-off requests and overtime
  • Collaborate with HR, IT, and Legal to coordinate orientation for new hires
  • Provide ongoing mentorship and guidance to Gaming Agents

Benefits

  • Hybrid work environment
  • MA State Retirement Plan (pension)
  • Tuition remission
  • Medical, dental, vision, life, and disability insurance
  • Deferred compensation 457(b) plan
  • Flexible spending for healthcare, daycare, and transportation
  • Paid time off, holidays, and sick days
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