Assistant Director of Guest Services - Luxury Destination Resort

Hyatt
Any Location, CA
Category Customer Service
Job Description
Welcome to Alila Ventana Big Sur. We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity.

Requirements

  • 2-3 years or more of progressive hotel Rooms Management experience (typically with Hyatt)
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • Clear concise written and verbal communication skills in English
  • Excellent organizational, interpersonal and administrative skills

Benefits

  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off
  • Medical, Dental, Vision, after 30 days of employment
  • 401K with company match
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