Assistant Event Services Manager

The Assistant Event Services Manager will support and oversee the Events Department, collaborating closely with the Event Services Manager and other hotel departments. They will supervise, mentor, coach, and motivate the banquet team to deliver exceptional guest experiences and foster a highly engaged workforce. The role will assist the hotel in achieving top Meeting Planner survey scores by ensuring clear communication with guests and internal departments, reviewing Event Orders (EOs), and overseeing the timely and accurate setup of all meetings and events.

What You Will Do

The Assistant Event Services Manager will be responsible for coordinating and overseeing the successful execution of all events in partnership with Culinary, Stewarding, Catering, Convention Services, Convention Services Floor, and Beverage teams. They will also develop and implement innovative décor concepts and enhancements for banquet and event spaces, and manage both short-term and long-term banquet operations across front-of-house and back-of-house functions.

Why It Might Be a Fit

The ideal candidate will have a proven ability to understand, anticipate, and respond to the needs of guests and team members in a fast-paced, service-oriented environment. They will have strong verbal and written communication skills, with the ability to interact effectively with guests, colleagues, and leadership. The role requires a highly creative, innovative, detail-oriented, and organized individual with strong project and event management capabilities.

Requirements

• Prior hotel experience with a comprehensive understanding of banquet operations and service standards
• Previous experience as an Event Services Manager, Assistant Event Services Manager, Banquet Captain, or Event Services Supervisor
• Proven leadership abilities, including the capacity to inspire and motivate teams, foster employee development, and deliver exceptional customer service
• Results-driven professional with a high-energy approach, entrepreneurial mindset, strong training and coaching skills, and a commitment to operational excellence

Benefits

• Free room nights
• Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance (after 30 days)
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free meals in our employee cafeteria
• Employee Stock Purchase Plan
• Complimentary ski pass!
• Opportunities for career growth