Assistant Executive Housekeeper

Requirements

• Ensure compliance with all housekeeping policies, standards and procedures.
• Understand the importance of department’s operation on the overall property financial goals and educate staff on details as appropriate.
• Review staffing levels to ensure guest service, operational needs and financial objectives are met.
• Supervise an effective inspection program for all guestrooms and public space.
• Communicate areas that need attention to staff and follow up to ensure understanding.
• Participate in departmental meetings and continually communicate a clear and consistent message regarding the departmental goals to produce desired results.
• Establish and maintain strong working relationship with Front Office Management to maximize guest experience
• Use all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Ensure employees understand expectations and parameters.
• Ensure property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
• Participate in employee progressive discipline procedures.
• Participate in interviewing and hiring of team members with the appropriate skills.