Assistant Executive Housekeeper

Hyatt
Cleveland, OH
Category Hospitality
Job Description
Role Overview

The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, including public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars, and assures all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development, and scheduling.

What You Will Do

The Assistant Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments, and team members.

Why It Might Be a Fit

A true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, and demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds are required.

Requirements

  • 2-3 years of progressive hotel Rooms Management experience
  • Service oriented style with professional presentations skills
  • Hotel/Hospitality degree an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal, and administrative skills

Benefits

  • 12 free nights at Hyatt hotels globally every year after your 90th day of employment
  • Colleague, Friends, and Family rate upon hire
  • 50% off at 1890 Restaurant
  • Affordable Medical, Dental, and Vision Coverage after 30 days of employment
  • Paid Holidays, Sick Days, and Vacation Days
  • Connect with thousands of National and Local Partners for Various Discounts
  • Located near RTA stops and pick ups
  • Discounted Parking Passes
  • Hotel gym access
  • Access to Headspace App for all employees, free of charge
  • Hyatt's wellbeing assessment tool 'Hyatt Well-Check'
  • Education assistance of up to $1,000 per year toward personal growth and development
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