Assistant Front Office Manager - Full Time

Hyatt
Any Location, HI
Category Operations
Job Description
The Hyatt Regency Maui Resort & Spa is seeking an energetic and experienced Assistant Front Office Manager to join our team. This salaried leadership role oversees front office staff, cash handling, staffing, guest services, and day-to-day operations.

Requirements

  • Support the Front Office Department while collaborating with managers, directors, and other hotel divisions.
  • Lead, coach, and motivate the Front Office team—including hourly colleagues and supervisors—to deliver exceptional guest service and ensure high colleague engagement.
  • Drive performance by meeting hotel goals related to guest and colleague service scores.
  • Monitor staffing levels and equipment needs to support smooth operations.
  • Maintain a professional, energetic, and positive presence at all times.
  • Complete administrative tasks including payroll, reports, forecasts, point-of-sale procedures, inventory, and budget management.
  • Conduct daily walk-throughs to ensure compliance with health and safety standards for both guests and colleagues.

Benefits

  • Health, Dental, Vision
  • 401K Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Paid Time Off and 8 Observed Holidays
  • Paid Family Bonding Time and Adoption Assistance
  • Up to 12 complimentary rooms at any participating Hyatt location after 90 days of employment
]]>