Role OverviewThe Assistant Front Office Manager supports the leadership of Front Office operations, ensuring seamless guest experiences and efficient team performance. This role assists with staff supervision, scheduling, training, financial controls, and service delivery while maintaining Hyatt’s high standards of hospitality.
What You Will Do
Responsibilities include supporting daily Front Office operations, creating and managing staff schedules, assisting with hiring and training, processing payroll, maintaining cash control procedures, providing personalized service, and ensuring guest satisfaction goals are consistently met.
Why It Might Be a Fit
This role is ideal for an emerging leader who is passionate about delivering exceptional guest experiences while supporting the day-to-day operations of a dynamic hotel environment.
Requirements
- 2-3 years of progressive hotel leadership experience
- Knowledge of computers and systems
- Successful problem solving skills
- Excellent overall communication skills
- Ability to multi-task
- Open availability
- Able to stand for extended periods
- Must have a valid drivers license
Benefits
- Free room Nights
- Discounted and friends & Family room rates
- Medical, Dental and vision insurance with only 30-day waiting period
- 401K with company Match
- Free employee meal during shift
- Generous paid time off
- Tuition reimbursement
- Employee stock purchase plan
- Discounted Ski Passes
- Employee Referral Bonus for applicable positions of $250
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