Role OverviewThe Assistant Front Office Manager plays a key leadership role in ensuring the efficient and guest-focused operation of the Front Office. This position provides oversight of guest services, front desk operations, colleague performance, cash handling procedures, and daily logistics.
What You Will Do
Oversee daily Front Office operations, support and coach colleagues, assist with training and development, monitor cash handling policies, and collaborate with other departments.
Why It Might Be a Fit
A true desire to satisfy the needs of others in a fast-paced, guest-facing environment, refined verbal and written communication skills, and a minimum of one year previous Front Office supervisory experience preferred.
Requirements
- Minimum of one year previous Front Office supervisory experience preferred
- Working knowledge of front office systems and procedures; Hyatt experience strongly preferred
- Strong organizational and leadership skills
- Ability to work a flexible schedule including weekends, evenings, and holidays
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- 12 complimentary room nights at Hyatt hotels worldwide each year
- Discounted room rates for colleagues and their friends & family
- Free colleague meals during shifts
- Wellness and tuition reimbursement up to $2,000 per year
- Access to Hyatt's Employee Assistance Program
- Opportunities for growth, advancement, and continued training
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