Assistant Front Office Manager

Hyatt
Orlando, FL
Category Customer Service
Job Description
Role Overview

Join our team of elite hospitality professionals at the state of the art, KPMG Lakehouse in Lake Nona. As Assistant Lobby Experience Manager, you will work with the Lobby Experience Manager to build, train, and develop a team of skilled individuals to service all facets of the participant lobby experience.

What You Will Do

Your main day-to-day responsibilities will include working with the Lobby Experience Manager to build, train, and develop a team of skilled individuals, evaluating departmental staffing needs, and developing systems to proactively identify facility participant needs.

Why It Might Be a Fit

The ideal candidate will possess the ability to adapt to various situations, display empathy in all interactions, and evaluate departmental practices to encourage collaboration and creativity among team members.

Requirements

  • A minimum of 2 years progressive leadership experience in rooms management
  • Refined oral and written communication skills
  • Established experience as a team leader
  • Computer literacy and proficiency with Microsoft Office software

Benefits

  • Industry leading health, dental, vision and life insurance plans
  • Generous paid time off policy
  • Competitive 401K retirement savings company match
  • 12 complimentary room nights annually at Hyatt properties across the world
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