Role OverviewThe Assistant Front Office Manager supports the leadership of Front Office operations, ensuring seamless guest experiences and efficient team performance. This role assists with staff supervision, scheduling, training, financial controls, and service delivery while maintaining Hyatt's high standards of hospitality.
What You Will Do
Responsibilities include, but are not limited to: supporting daily Front Office operations and colleague performance, creating and managing staff schedules, assisting with hiring, training, and ongoing development of team members, processing payroll, providing personalized service and support for VIP guests, and collaborating with other departments to deliver a seamless guest experience.
Why It Might Be a Fit
A true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, and minimum of one year previous front office supervisory experience preferred are required.
Requirements
- Minimum of one year previous front office supervisory experience preferred
- Ability to work a flexible schedule
Benefits
- Health and welfare plans
- 401(k) plan
- College Saving Plan
- Employee Stock Purchase Plan
- Paid time off
- Paid Family Bonding Time
- Adoption Assistance
- Discounted and complimentary rooms at Hyatt locations across the globe
- Free colleague meals during shifts
- Well-being & educational assistance
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