Assistant Front Office Manager

Hyatt
Austin, TX
Category Operations
Job Description
Role Overview

The Assistant Front Office Manager supports the leadership of Front Office operations, ensuring seamless guest experiences and efficient team performance. This role assists with staff supervision, scheduling, training, financial controls, and service delivery while maintaining Hyatt's high standards of hospitality.

What You Will Do

Responsibilities include, but are not limited to: supporting daily Front Office operations, creating and managing staff schedules, assisting with hiring and training, processing payroll, providing personalized service, ensuring guest satisfaction goals, collaborating with other departments, and promoting safety standards.

Why It Might Be a Fit

This role is ideal for an emerging leader who is passionate about delivering exceptional guest experiences while supporting the day-to-day operations of a dynamic hotel environment. The successful candidate will have a true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, and a minimum of one year previous front office supervisory experience.

Requirements

  • Refined verbal and written communication skills
  • Minimum of one year previous front office supervisory experience preferred
  • Ability to work a flexible schedule

Benefits

  • Health and welfare plans
  • 401(k) plan
  • College Saving Plan
  • Employee Stock Purchase Plan
  • Paid time off
  • Paid Family Bonding Time
  • Adoption Assistance
  • Discounted and complimentary rooms at Hyatt locations
  • Free colleague meals during shifts
  • Well-being & educational assistance
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