Role OverviewAssist in overseeing front office operations, supervising staff, and ensuring guest satisfaction. The role involves overseeing front desk operations, monitoring financial operations, and maintaining inventory. The Assistant Front Office Manager will work with the Sales office to input group resumes and rooming lists. The role requires standing for extended periods, walking, and lifting up to 25 pounds.
What You Will Do
Interview, select, train, schedule, coach, and support associates. Oversee all front office operations in the absence of the Front Office Manager or Assistant General Manager. Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Why It Might Be a Fit
The ideal candidate will have 1 to 3 years of hospitality-related experience, including front desk operations experience. Associate or Bachelor’s degree is preferred. The candidate should be able to practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Requirements
- Associate or Bachelor’s degree preferred
- 1 to 3 years hospitality-related experience, including front desk operations experience
Benefits
- Competitive wages
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
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