Assistant Front Office Manager

Hyatt
Chicago, IL
Category Hospitality
Job Description
Join Park Hyatt Chicago as Assistant Front Office Manager and serve as a vital leader in ensuring the flawless execution of guest arrival and departure experiences. The role requires poise, precision, and a proactive spirit, with a focus on Forbes-level service standards and the ability to mentor and develop front-of-house talent.

Requirements

  • 3+ years of progressive experience in a supervisory or managerial role in Front Office or Rooms Division operations, in a luxury or Forbes-rated environment
  • Degree in Hospitality or Hotel Management or CMT Program completion preferred
  • Proficiency in Opera PMS or similar property management systems, Microsoft Office Suite, and digital concierge tools

Benefits

  • Health Insurance Eligibility
  • 401(k) Eligibility
  • 401(k) Matching Contribution
  • Monthly Fitness Membership Reimbursement
  • Qualified Parking & Transportation Tax Exemption
  • Paid Time Off & Holidays
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