Assistant General Manager 2

Requirements

• Operational Leadership: Assist in overseeing the daily operations of the hotel, including guest services, housekeeping, front office, food & beverage, and maintenance.
• Guest Satisfaction: Ensure that the highest standards of guest satisfaction are consistently met by handling guest concerns and ensuring the hotel maintains a welcoming atmosphere.
• Team Management: Supervise and motivate staff, providing coaching and support. Foster a positive team culture and maintain employee engagement.
• Financial Oversight: Assist in budgeting, forecasting, and financial planning. Help manage operating costs and maximize revenue through effective hotel management practices.
• Staff Development: Hire, train, and evaluate hotel employees. Encourage career growth and development through ongoing training and mentorship.
• Quality Control: Ensure all hotel operations comply with company policies and standards, health and safety regulations, and local laws.
• Sales and Marketing: Work alongside the Sales team to promote the hotel’s services and increase booking rates, ensuring the hotel is competitive in its market.
• Reporting: Assist the General Manager in preparing monthly reports, including revenue, occupancy rates, guest satisfaction scores, and other performance metrics.

Benefits

• Medical, Dental, Vision Insurance (after 30 days for Full-time colleagues)
• Tuition Reimbursement
• Free employee parking or bus pass!
• Paid Vacation, sick days, new child leave and personal day
• Free room nights, Discounted and Friends & Family Room Rates
• Discounts at various retailers – Apple, AT&T, T-Mobile, Rental Cars and many more!
• Start saving for retirement with our 401k program and company match
• Employee Stock Purchase Plan
• Free colleague meals weekly
• Opportunities for career growth