Assistant General Manager

The Assistant General Manager reports to the General Manager and is responsible for assisting with all operational phases of the property to ensure customer satisfaction, fiscal stability, and good physical condition. This position is part of a team that has been providing superb housing for college students since 1958. The team is passionate and enthusiastic, and the company offers growth opportunities, diversity, stability, job training, and a fun-loving family of people.

What You Will Do

Assist the General Manager, accept rent, follow up on delinquencies, post rent and miscellaneous income receipts, make bank deposits, post and follow up on NSF checks, handle evictions and NSF warrants, turn over bad debts for collection, report income collection to the Property Accountant, assist with leasing activities and resident relations, answer telephones, plan and direct social activities, inspect move-outs, verify information on move-in and renewal leases, follow up on service requests, verify completion and accuracy of Weekly Leasing Reports, act as the primary record keeper of income and expense information, pay property level bills, verify invoices paid correspond to purchase orders issued, update and post security deposits, process security deposit refunds and forfeitures, and perform general maintenance, audit, and filing of property records.

Why It Might Be a Fit

The ideal candidate has a Bachelor's degree or equivalent combination of education and experience, is accredited as a Residential Manager or Certified Apartment Manager, has a valid driver's license and current automobile insurance, is proficient in Microsoft Word, Excel, and Outlook, and has knowledge of Entrata. The candidate should be able to follow through with all necessary paperwork, ensure all deadlines are met, and provide excellent customer service skills.

Requirements

• Bachelor degree or equivalent combination of education and experience
• Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association)
• Valid driver's license and current automobile insurance
• Proficient in Microsoft Word, Excel, and Outlook
• Knowledge of Entrata
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Excellent customer service skills

Benefits

• Growth opportunities
• Diversity
• Stability
• Job training
• Fun-loving family of people