Role OverviewAn Assistant General Manager delivers service excellence to guests and team members by encouraging a comfortable and welcoming environment that promotes quality service and guest satisfaction. They provide assistance to the General Manager with managing the property to ensure efficient and profitable operations.
What You Will Do
Oversee maintenance, asset protection, guest service, sales, food and beverage, accounting, and human resources. Resolve guest issues, review guest service scores, and implement improvements. Counsel, coach, discipline, and terminate team members as appropriate.
Why It Might Be a Fit
We are looking for someone who is effective and innovative in handling and solving problems, remains positive and helpful in a fast-paced environment, and is committed to the success and growth of the company.
Requirements
- Able to work most weekends and holidays
- Report to work on time and in proper uniform
- Knowledge and/or ability to operate a computer
- Successful track record in hotel management
- Knowledge of accounting and budgeting
- Three (3) plus years of relevant experience in the hotel industry
- Ability to stand/walk for up to 8 hours
- Occasional lifting, pushing and pulling
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Pre-employment drug test and background check required
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